Shipping Policy

                                            

Delior Fragrance is committed to ensuring a fast, reliable, and transparent delivery experience for our customers in Pakistan and Saudi Arabia. Please review our shipping policy below for details regarding processing, delivery, and shipping charges.

1. Order Processing
All orders are processed within 1 business day after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Destinations
We currently offer shipping to the following countries:

  • Pakistan

  • Saudi Arabia

For international shipping inquiries beyond these countries, please contact our support team.

3. Estimated Delivery Times

  • Pakistan: 2–3 business days from the date of dispatch

  • Saudi Arabia: 3–5 business days from the date of dispatch (fulfilled from our Saudi-based warehouse)

4. Shipping Charges

  • Pakistan: Flat rate of PKR 199 per order

  • Saudi Arabia: Flat rate of SAR 20 per order
    Shipping charges are calculated and displayed at checkout.

5. Shipping Method & Tracking
We use reliable local and international courier partners to ensure your order reaches you securely. A tracking number will be provided via email or SMS once your order has been dispatched. You may use this number to monitor the status of your delivery in real time.

6. Address Accuracy
Customers are responsible for providing accurate and complete shipping addresses. Delays or failed deliveries caused by incorrect address information are not the responsibility of Delior Fragrance. If you need to update your shipping address, please contact our support team immediately before dispatch.

7. Order Confirmation
After placing your order, you will receive an order confirmation email. If you do not receive this email within a few minutes, please check your spam or junk folder. If it is still not received, contact our customer service team.

8. Customer Support
If you have any questions or concerns regarding your shipment, please reach out to our team:
📧 Email: support@deliorfragrance@gmail.com

Thank you for choosing Delior Fragrance. We appreciate your trust and look forward to serving you.